Why hasn’t my Withdrawal arrived?
I’ve withdrawn from P2B to another exchange/wallet, but I haven’t received my funds yet.
Transferring funds from your P2B account to another exchange/wallet involves three steps:
- Withdrawal request on P2B;
- Blockchain network confirmation;
- Deposit/transfer on the corresponding platform;
Typically, a TxID/Hash (Transaction ID/Hash) will be generated within 30-60 minutes, indicating that P2B has successfully broadcasted the withdrawal transaction.
However, it might still
take some time for that particular transaction to be confirmed and even
longer for the funds to be credited into the destination wallet. The
amount of required “network confirmations” varies for different
blockchains. That is why it can take up to 24 or 36 hours.
You can check your withdrawal status here. Note: if your withdrawal from P2B was successful, but you didn't receive
it on your exchange, try to contact destination exchange support.
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